Spa- Front Desk Concierge

Position: Spa Front Desk Concierge at Callaway Gardens Resort Spa

Location: Callaway Gardens, Pine Mountain, GA

Company Overview:

Connecting man and nature in a way that benefits both. Callaway Resort & Gardens is not just a fun place to visit, it's a fun place to work!

Job Summary:

The Spa Front Desk Concierge is a key position at Callaway Gardens Resort Spa. As the primary point of contact for guests, the Front Desk Concierge serves as an information source and provides recommendations on activities and dining in the surrounding area.

Responsibilities:

• Provide excellent guest service and serve as an information source for all guests
• Check guests in and out of the Spa, collect payment and reconcile transactions
• File registration cards, create gift cards and re-stock inventory
• Run reports as needed to maintain accurate records
• Always display a professional appearance and demeanor
• Work independently following prescribed standard operating procedures
• Perform under pressure and multi-task in a fast-paced environment

Requirements:

• Excellent guest service and communication skills
• Ability to work independently following prescribed standard operating procedures
• Knowledge of basic office programs, but computer skills are not required
• Ability to multi-task and perform under pressure
• Customer service experience preferred
• Flexibility to work weekends and holidays
• Professional appearance and demeanor
• Part-time position with the possibility of full-time employment
• Ability to stand for prolonged periods and lift moderate to heavy objects (up to 50 pounds with assistance)

Thank you for considering the position of Spa Front Desk Concierge at Callaway Gardens Resort Spa. We appreciate your interest and look forward to reviewing your application. If you are selected to move forward in the hiring process, we will contact you for further interviews. We wish you the best of luck in your job search. Thank you again for your time and interest in our organization.