Responsibilities and Duties:

• Presentation of formal and informal educational programming to scheduled school groups and Callaway
  Gardens day guests.
• Serve as secondary point-of-contact to school group affiliates when Education Coordinator is offsite.
• Be onsite and present in-person, as scheduled, to lead and/or assist with operations and programming presentations for school groups.
• Provide daily husbandry to animal ambassadors in accordance with policies established by Manager.
• Handle and present live animal ambassadors in accordance with handling policies established by Manager.
• Responsible for completion of various operational procedures, such as the opening and closing of facilities, when onsite.
• Attend all required host meetings and trainings.
• Wear issued uniform and adhere to dress code.
• Communicate effectively, warmly, honestly, and respectfully with all hosts and guests.
• All other duties as specified during staff training and onboarding.
• Management reserves the right to change and/or add to these duties at any time.

Qualificiations:

• Bachelor of Science degree in biology, wildlife sciences, ecology, or another closely related field is preferred.
• Experience in the presentation of conservation-based educational programming is strongly preferred.
• Must be 16 years of age or older and have a valid driver's license.
• Must be able to work a flexible schedule to include weekends and holidays.
• Ability to work effectively with children and adults, as well as people of all ages and abilities.
• Completion of a background check & valid driver’s license.
• Ability to stand for long periods of time, and work outside in extreme weather conditions such as, but not limited to heat, cold, rain & wind.
• Able to lift at least 25 lbs.
• A passion for cleaning and customer service.

Behavioral Requirements:

• Able to project Callaway’s wholesome image by being genuinely friendly and caring and by taking pride in their work.
• Must put SAFETY first while ensuring guest receives a memorable experience.
• Must be self-motivated and disciplined.
• Must be able to prioritize and complete work assignments on a timely basis.
• Must maintain strict confidentiality and judgment regarding privileged information.
• Must be willing to constantly improve.
• Must have professional appearance with good personal hygiene.
• Must promote and support a “team” work environment by cooperating, helping co-workers, and working across various departments.
• Must adapt to changes easily.
• Must enjoy a fast-paced, dynamic environment.
• Must show appreciation to others.
• Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines.
• Self-supervised and disciplined to prioritize and complete workload on a timely basis.
• Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem solving situations.
• Exhibits objectivity and openness to other’s views; gives and welcomes feedback; puts success of teams above own interests; inspires trust of others.