Responsibilities and Duties

• Monitor the safety of all swimmers in and out of the water at Robin Lake Beach
• Rotate stands and waters to ensure waterfront safety, including the ability to maneuver a kayak, paddleboard, and rescue board
• Maintain a clean beach area by performing a daily beach sweep for trash and debris
• Inspect Aqua Island daily to ensure proper inflation and safety operations
• Administer First Aid, CPR, and AED as needed
• Keep track of operating supplies and safety equipment inventory on a weekly basis
• Maintain a daily safety log to track all activities, including rescues, incidents, and injuries
• Attend all required staff meetings, training courses, and monthly in-service classes
• Learn how to rent equipment for participants, including chairs, cabanas, kayaks, paddleboards, and pedal boats, as well as mini golf and Aqua Island
• Provide clear communication of instructions to rental participants before entering the water for excursions to Aqua Island Park
• Adhere to the company dress code and wear issued uniform and nametag
• Create a nurturing, positive, and professional environment while promoting safety policies and procedures amongst staff, volunteers, and the community
• Communicate clearly, honestly, and respectfully with all staff and guests while under high pressure situations as a first responder
• Complete all other duties as specified during staff training and onboarding

Qualifications

• Must be 16 years of age or older and have a valid driver's license
• Must have a valid or be able to attain Ellis & Associates Special Facilities Lifeguard Training and Certification.
• Must be able to work a flexible schedule, including weekends and all major holidays
• Strong interpersonal and communication skills
• Completion of a background check
• Ability to sit/stand for long periods of time and work outside in extreme weather conditions, such as heat, cold, rain, and wind
• Able to lift at least 50 lbs

Skills & Qualifications:

• Be able to positively motivate and lead a team, conveying information and ideas clearly and effectively so that ownership of high levels of guest service is understood to be the role of each individual team member.
• Be able to evaluate and select among alternative courses of action quickly and accurately
• Be able to work well in high-pressure situations while maintaining composure and objectivity, including the ability to listen carefully to and resolve guest issues to the satisfaction of the affected guests.
• Be able to identify potential guest issues and then develop methodologies to prevent or limit the impact of those guest issues during guest visits.
• Be able to assimilate complex information and data for various sources and consider, adjust or modify to meet the constraints of the need.
• Be able to effectively listen to, understand, and clarify concerns and issues raised by team members and guests.
• Be able to work with and understand financial information and data and perform basic math functions.