Responsibilities and Duties

• Outgoing, self-starting and patient when working with our Guests and other Hosts
• Greet Guests warmly and assist them with Event-related inquiries, including direction, schedules, and general information. Ensure Guests feel welcomed and valued throughout the Event
• Responsible for daily cleaning and upkeep of all workspaces and behind the scenes areas
• Help with the setting up of the Event space, including arranging seating, setting up décor, and preparing Event supplies. Assist with the teardown and clean up after Events
• Assist with Event-specific tasks, such as facilitating activities, assisting with entertainment and vendors, and ensuring Event details are executed according to plan
• Manage guest experience by creating a fun welcoming performance experience.
• Monitor the Event to ensure Guests safety and security, including identifying and reporting potential hazards or disruption immediately.
• Address any Guest concerns or questions promptly and professionally, offering solutions where appropriate or escalating issues to the Special Events Supervisor, or Manager when necessary.
• Represent Callaway Resort and Gardens in a professional and friendly manner, creating a positive and inclusive environment for all Event Guests.

Qualifications

Education & Experience:

• Must be at least 16 years of age or older
• Ability to work in a fast-paced environment while managing multiple tasks and priorities.
• Positive attitude and willingness to take initiative.
• Strong communication and interpersonal skills.
• Ability to work effectively as part of a team and independently.
• Ability to remain flexible and adapt to the changing needs of events.
• Availability to work evenings, weekends, and holidays to accommodate event schedules is required.

Physical Requirements:

• Ability to lift up to 50lbs and assist with event setup and breakdown.
• Comfortable standing and walking for extended periods during events regardless of weather conditions
• Ability to work in various environments, including indoor and outdoor settings, and in different weather conditions.