• Receives, monitors, and dispatches radio and telephone communications traffic for emergency and non-emergency situations. 
• Dispatches appropriate personnel to incident locations. 
• Accesses GCIC and NCIC in order to process vehicle and name checks as requested by field personnel; locates and verifies criminal warrants on suspects.
• Processes stolen vehicle and wanted or missing persons requests as requested by field personnel. 
• Receives and screens all incoming telephone calls from the public and other public safety agencies; categorizes and prioritizes calls. 
• Monitors the Government Center Complex security system. Maintains a continuous log of incoming telephone and radio calls. 
• Monitors the location of patrol vehicles during the shift.
• Enters information into computer such as dispatch cards, traffic citations, police reports, and case data. 
• Assists the public by providing directions and information. 
• Performs other related duties as assigned.  

• Knowledge of applicable federal, state, and local laws, as well as department policies and procedures. 
• Knowledge of the regulations and procedures of state crime information centers. Knowledge of the geography and street system of the county. 
• Knowledge of the radio codes used in public safety work. 
• Knowledge of dispatching procedures. 
• Skill in the operation of radio/communications equipment. 
• Skill in the operation of computers. 
• Skill in the use of general office equipment. 
• Skill in dealing with the public. 
• Skill in maintaining records and preparing reports. 
• Skill in making decisions accurately and rapidly.
• Skills in oral and written communication.

Knowledge and level of competency commonly associated with the completion of specialized training in the occupational field, in addition to basic skills typically associated with a high school education. Experience sufficient to thoroughly understand the work of subordinate positions and to be able to answer questions and resolve problems, usually associated with one to three years experience or service.Possession of or ability to readily obtain GCIC/NCIC certification.

The work is typically performed while sitting at a desk or table. The employee must occasionally lift light objects.

• Feeling – perceiving attributes of objects by touch with skin, fingertips.
• Grasping – applying pressure to object with fingers, palm.
• Handling – picking, holding, or working with whole hand.
• Hearing 1 – perceiving sounds at normal speaking levels, receive information.
• Hearing 2 – receive detailed information, make discrimination in sound.
• Lifting – raising objects from lower to higher position, moving objects side to side, using upper extremities, back.
• Manual Dexterity – picking, pinching, typing, working with fingers rather than hand.
• Mental Acuity – ability to make rational decisions through sound logic, deductive reasoning.
• Reaching – extending hands or arms in any direction.
• Repetitive Motion – substantial movements of wrists, hands, fingers.
• Speaking – expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
• Standing – for sustained periods of time.
• Talking 1- expressing ideas by spoken word
• Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.
• Visual Acuity 2 - color, depth perception, field of vision.
• Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures.
• Walking - on foot to accomplish tasks, long distances, or site to site.

The work is typically performed in an office, library, or computer room.