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Box Office Coordinator - G115 - Civic Center

Columbus Consolidated Government

Columbus Consolidated Government

Columbus, GA, USA
Posted on Thursday, October 26, 2023
Major Duties and Responsibilities

This position is responsible for coordinating Civic Center box office operations.  

  • Opens the box office for business at appropriate times during the week and on weekends. 
  • Sells tickets to Civic Center events. 
  • Balances all ticket sellers cash drawers at the end of the day and on event days; counts, verifies, and straps all monies to be deposited.
  • Supervises event staff including ticket takers and ticket sellers; handles questions and makes change for ticket sellers.
  • Prints daily and event reports. 
  • Pulls complimentary or consignment tickets for clients. Answers customer questions concerning seating and ticket pricing. Updates, prints, and distributes the box office event schedule.
  • Produces color maps and seating charts; assists customers with seat location. 
  • Trains and schedules employees.
  • Collects change from bank. 
  • Operates the money counter. 
  • Secures the building at the end of the day. Performs other related duties as assigned. 


Knowledge, Skills and Abilities
  • Knowledge of Civic Center ticketing operations. 

  • Knowledge of Civic Center seating arrangements. 

  • Knowledge of cash handling principles.  

  • Knowledge of basic accounting and arithmetic. 

  • Skill in problem solving and decision making. 

  • Skill in operating standard office equipment including computers and related software programs. 

  • Skill in oral and written communication. 

Minimum Educational and Training Requirements
Knowledge and level of competency commonly associated with the completion of specialized training in the occupational field, in addition to basic skills typically associated with a high school education. Experience sufficient to thoroughly understand the work of subordinate positions and to be able to answer questions and resolve problems, usually associated with one to three years experience or service.
Physical Requirements

The work is typically performed while sitting at a desk or table.  The employee must occasionally lift light objects.  Additionally, the following physical abilities are required:  


  • Balancing – maintain equilibrium to prevent falling while walking, standing, or crouching. 

  • Climbing – ascending, descending ladders, stairs, ramps, requires body agility. 

  • Crawling – moving about on hands, knees, or hands, feet. 

  • Crouching – bending body forward by bending leg, spine. 

  • Feeling – perceiving attributes of objects by touch with skin, fingertips. 

  • Grasping – applying pressure to object with fingers, palm. 

  • Handling – picking, holding, or working with whole hand. 

  • Hearing 1 – perceiving sounds at normal speaking levels, receive information. 

  • Hearing 2 – receive detailed information, make discrimination in sound. 

  • Kneeling – bending legs at knee to come to rest at knees. 

  • Lifting – raising objects from lower to higher position, moving objects side to side, using upper extremities, back. 

  • Manual Dexterity – picking, pinching, typing, working with fingers rather than hand. 

  • Mental Acuity – ability to make rational decisions through sound logic, deductive reasoning. 

  • Pulling - use upper extremities to exert force, haul or tug. 

  • Pushing – use upper extremities to press against objects with force, or thrust forward, downward, outward. 

  • Reaching – extending hands or arms in any direction. 

  • Repetitive Motion – substantial movements of wrists, hands, fingers. 

  • Speaking – expressing ideas with spoken word, convey detailed, important instructions accurately, concisely. 

  • Standing – for sustained periods of time. 

  • Stooping – bending body downward, forward at waist, with full motion of lower extremities and back. 

  • Talking 1- expressing ideas by spoken word 

  • Talking 2 – shouting to be heard above ambient noise. 

  • Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading. 

  • Visual Acuity 2 - color, depth perception, field of vision. 

  • Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures. 

  • Visual Acuity 4 - operate motor vehicles/heavy equipment. 

  • Visual Acuity 4 - operate motor vehicles/heavy equipment. 

  • Visual Acuity 5 -close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts. 

  • Walking - on foot to accomplish tasks, long distances, or site to site. 

The work is typically performed in an office, library, or computer room.