• Knowledge of the life and times of Gertrude “Ma” Rainey
• Greets visitors and assists with information and answers questions.
• Specialist is responsible for safely conducting tours and providing excellent customer service
• Leading museum tours for large and small groups of all ages, as well as scheduling reservations for tours
• Interacting with a wide range of visitors, from children to adults
• Utilize the techniques of dialogue and inquiry, role play and storytelling to present the life of Ma Rainey
• Responsibilities include assisting with special events and programs, engaging visitors during tours, and ensuring a rewarding experience for all guests.
• Provide information about the history of the museum and its collections to visitors
• Assisting with the care of artifacts or specimens
• Answers the telephone; screens calls; provide information to callers
• Performs administrative and clerical work including typing, filing, and data entry.
• Performs other related duties as assigned.

• Knowledge of the principles and practices of modern office administration.
• Skill in problem solving and decision making.
• Skill in multi-tasking while working with large groups.
• Skill in operating standard office equipment including work related computer applications.
• Skill in oral and written communication.
• Ability to interact with people of all ages and backgrounds in a friendly and courteous manner.

Knowledge and level of competency commonly associated with the completion of specialized training in the occupational field, in addition to basic skills typically associated with a high school education. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years

The work is typically performed while sitting at a desk or table. The employee must occasionally lift light objects.

• Balancing – maintain equilibrium to prevent falling while walking, standing, or crouching.
• Climbing – ascending, descending ladders, stairs, ramps, requires body agility.
• Crawling – moving about on hands, knees, or hands, feet.
• Crouching – bending body forward by bending leg, spine.
• Feeling – perceiving attributes of objects by touch with skin, fingertips.
• Grasping – applying pressure to object with fingers, palm.
• Handling – picking, holding, or working with whole hand.
• Hearing 1 – perceiving sounds at normal speaking levels, receive information.
• Hearing 2 – receive detailed information, make discrimination in sound.
• Kneeling – bending legs at knee to come to rest at knees.
• Lifting – raising objects from lower to higher position, moving objects side to side, using upper extremities, back.
• Manual Dexterity – picking, pinching, typing, working with fingers rather than hand.
• Mental Acuity – ability to make rational decisions through sound logic, deductive reasoning.
• Pulling - use upper extremities to exert force, haul or tug.
• Pushing – use upper extremities to press against objects with force, or thrust forward, downward, outward.
• Reaching – extending hands or arms in any direction.
• Repetitive Motion – substantial movements of wrists, hands, fingers.
• Speaking – expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
• Standing – for sustained periods of time.
• Stooping – bending body downward, forward at waist, with full motion of lower extremities and back.
• Talking 1- expressing ideas by spoken word
• Talking 2 – shouting to be heard above ambient noise.
• Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.
• Visual Acuity 2 - color, depth perception, field of vision.
• Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures.
• Visual Acuity 4 - operate motor vehicles/heavy equipment.
• Visual Acuity 5 -close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts.
• Walking - on foot to accomplish tasks, long distances, or site to site.

The work is typically performed in an office, library, or computer room.