This position is responsible for operating a METRA transit golf cart.

• Prepares the golf cart for safe operation: conducts pre-trip inspection and checks off daily safety prevention checklist for both interior and exterior of the golf cart.
• Boards and inspects passengers.
• Drives golf cart and maintains daily knowledge of routes.
• Operates essential equipment, to include a Non-CDL vehicle.
• Assists passengers with disabilities; secures wheelchairs and passengers; assists passengers in distress; notifies dispatcher/supervisor of golf cart location and symptoms of passengers in distress.
• Perform duties required by the Office of Homeland Security, assisting customers in safe evacuation from the golf cart; observing, determining, and reporting activities, packages and substances that are suspicious or out-of-place; ability to use a common sense approach when faced with various emergency situations to ensure public/passenger safety and proper golf cart operation.
• Provides information and directional assistance.
• Issues parking citations: explains violations to citizens as needed; delivers court summons for parking violators to appear in court for resolution; handles contracts for customers leasing parking spaces in the River Center garage.
• Maintains knowledge of all city ordinances pertaining to non-moving vehicle violations.
• Performs daily inspections of parking garages to determine property damage, needed repairs, and vehicle damage; reports needed repairs for city vehicles; monitors surveillance cameras for city owned garages and parking lots.
• Operates a radio; reports accidents and emergency situations when en route; assists 911 by reporting inoperative traffic lights.
• Participates in random and mandatory drug and alcohol testing.
• Attends annual driver refresher training; attends courses in defensive driving as needed.
• Notifies dispatcher/supervisor and obtains necessary repairs and maintenance work at each turn-around point; secures golf cart in case of accident or engine malfunction; directs traffic around golf cart as needed.
• Performs the duties of the supervisor in his or her absence and needed.
• Must have open flexibility with his or her schedule.
• Performs other related job duties as assigned.

• Knowledge of the principles and practices involved in operating assigned automotive equipment.
• Knowledge of first aid techniques and procedures.
• Knowledge of city streets.
• Knowledge of traffic rules, regulations, and statutes.
• Knowledge of probem solving and conflict resolution techniques.
• Skill in the operation of computers, handheld devices, and various software programs.
• Skill in the safe operation of assigned automotive and other equipment.
• Skill in the operation of standard office equipment.
• Skill in oral and written communication.
• Ability to assist customers using patience and understanding.
• Ability to work independently with minimal supervision.

Knowledge and level of competency commonly associated with the completion of specialized training in the occupational field, in addition to basic skills typically associated with a high school education. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years. Must possess a valid Driver's License.

The work is typically performed while sitting for prolonged periods of time in a driver's seat and/or at a keyboard. The employee must have the ability to: lift up to twenty-five (25) pounds; push an occupied standard wheelchair with weight capacity per ADA standards (600 pounds); walk around and inspect vehicle. Additionally, the following physical abilities are required:

• Balancing – maintain equilibrium to prevent falling while walking, standing, or crouching.
• Crawling – moving about on hands, knees, or hands, feet.
• Crouching – bending body forward by bending leg, spine.
• Feeling – perceiving attributes of objects by touch with skin, fingertips.
• Grasping – applying pressure to object with fingers, palm.
• Handling – picking, holding, or working with whole hand.
• Hearing 1 – perceiving sounds at normal speaking levels, receive information.
• Hearing 2 – receive detailed information, make discrimination in sound.
• Kneeling – bending legs at knee to come to rest at knees.
• Lifting – raising objects from lower to higher position, moving objects side to side, using upper extremities, back.
• Manual Dexterity – picking, pinching, typing, working with fingers rather than hand.
• Mental Acuity – ability to make rational decisions through sound logic, deductive reasoning.
• Pulling - use upper extremities to exert force, haul or tug.
• Pushing – use upper extremities to press against objects with force, or thrust forward, downward, outward.
• Reaching – extending hands or arms in any direction.
• Repetitive Motion – substantial movements of wrists, hands, fingers.
• Speaking – expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
• Stooping – bending body downward, forward at waist, with full motion of lower extremities and back.
• Talking 1- expressing ideas by spoken word.
• Talking 2 – shouting to be heard above ambient noise.
• Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.
• Visual Acuity 2 - color, depth perception, field of vision.
• Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures.
• Visual Acuity 4 - operate motor vehicles/heavy equipment.
• Visual Acuity 5 -close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts.
• Walking - on foot to accomplish tasks, long distances, or site to site.

The work is typically performed in an office, library, and outdoors where the employee may be exposed to noise, dust, dirt, grease, fumes, machinery with moving parts, contagious or infectious diseases, irritating chemicals, hot, cold or inclement weather.