The Plumbing Supervisor is responsible for planning, organizing, supervising, and coordinating the installation, inspection, preventive maintenance, repair, and replacement of plumbing systems throughout City-owned buildings and facilities.

This position provides technical leadership and direct supervision of assigned plumbing personnel, ensuring that maintenance activities are performed efficiently, safely, and in compliance with applicable plumbing codes, regulations, and City policies.

The Plumbing Supervisor is responsible for developing and implementing preventive maintenance schedules, prioritizing work orders, coordinating emergency repairs, managing materials and equipment, and overseeing plumbing contractors performing work at City facilities.

The position requires extensive knowledge of commercial plumbing systems, strong leadership and organizational skills, and the ability to diagnose complex plumbing problems and recommend cost-effective solutions.

The Plumbing Supervisor plays a critical role in transitioning the Facilities Maintenance Department from a reactive maintenance approach to a proactive, preventive maintenance program designed to extend equipment life, reduce emergency repairs, minimize operational disruptions, and protect City assets.

Supervisory and Leadership Responsibilities

• Plans, organizes, directs, and supervises the daily activities of plumbing technicians and other assigned maintenance personnel.
• Assigns, schedules, and prioritizes plumbing maintenance work orders based on urgency, operational needs, available resources, and facility priorities.
• Provides technical guidance and assistance to employees performing plumbing installations, maintenance, troubleshooting, and repairs.
• Monitors employee productivity, workmanship, attendance, and adherence to established departmental procedures.
• Inspects completed work to ensure quality, proper operation, code compliance, and adherence to departmental standards.
• Conducts employee performance evaluations and provides recommendations regarding training, development, and corrective action.
• Identifies employee training needs and assists in developing technical skills and professional competencies.
• Ensures employees follow established safety procedures and properly utilize personal protective equipment.
• Coordinates staffing, equipment, and materials to ensure timely completion of assigned work.
• Assists departmental management in establishing performance expectations, operational goals, and maintenance standards.
• Provides leadership during emergency plumbing situations and coordinates personnel and resources to restore critical building systems.

Plumbing Operations and Technical Responsibilities

• Oversees the installation, maintenance, troubleshooting, repair, and replacement of commercial plumbing systems throughout City-owned facilities.
• Supervises work involving domestic water distribution, sanitary sewer, storm drainage, natural gas piping, and associated plumbing systems.
• Provides technical oversight for the installation and repair of water heaters, boilers, circulation pumps, pressure-reducing valves, expansion tanks, and related equipment.
• Directs maintenance and repair of toilets, urinals, sinks, faucets, flush valves, floor drains, grease traps, and commercial plumbing fixtures.
• Coordinates sewer and drain cleaning operations utilizing mechanical drain cleaning equipment, hydro-jetting equipment, inspection cameras, and specialized diagnostic tools.
• Oversees repairs and replacement of water, sewer, and gas piping utilizing approved piping materials and installation methods.
• Ensures proper installation, inspection, testing, and maintenance of backflow prevention devices and cross-connection control equipment by appropriately qualified personnel.
• Reviews plumbing blueprints, schematics, specifications, and construction documents to plan and coordinate maintenance and repair projects.
• Evaluates complex plumbing failures and develops appropriate repair recommendations.
• Coordinates utility shutdowns and service restoration to minimize disruption to City operations.
• Provides technical assistance to plumbing personnel on difficult or specialized repairs.
• Performs skilled plumbing work when necessary to support emergency operations, complex troubleshooting, or departmental staffing needs.
• Ensures plumbing installations and repairs comply with applicable state and local plumbing codes and regulatory requirements.

Preventive Maintenance Responsibilities

• Develops, implements, and manages a comprehensive preventive maintenance program for plumbing systems throughout City facilities.
• Establishes inspection frequencies, maintenance procedures, and service schedules for plumbing equipment and systems.
• Assigns and monitors preventive maintenance activities to ensure work is completed according to established schedules.
• Oversees routine inspections of water distribution systems, sanitary sewer systems, drainage systems, pumps, valves, and plumbing fixtures.
• Coordinates scheduled maintenance of domestic water heaters, mixing valves, circulation pumps, lift stations, and related equipment.
• Ensures isolation valves, backflow prevention devices, and other critical plumbing components are inspected, exercised, serviced, and tested as required.
• Identifies deteriorating plumbing infrastructure and develops recommendations for repairs, replacement, or capital improvements.
• Evaluates recurring plumbing failures to identify underlying causes and implement long-term corrective solutions.
• Develops maintenance recommendations intended to reduce water consumption, prevent leaks, minimize equipment failures, and improve system efficiency.
• Maintains preventive maintenance documentation and monitors completion rates.
• Assists departmental management in identifying and prioritizing plumbing infrastructure needs for annual maintenance and capital improvement planning.
• Promotes a proactive maintenance approach focused on extending equipment life, reducing emergency repair costs, and protecting City facilities.

Contractor and Project Management Responsibilities

• Coordinates and oversees outside plumbing contractors, vendors, and service providers performing work at City facilities.
• Reviews contractor estimates, scopes of work, material specifications, and proposed repair methods.
• Monitors contractor performance to ensure work is completed according to approved specifications, applicable codes, and departmental expectations.
• Inspects completed contractor work and verifies satisfactory performance before recommending acceptance.
• Assists with planning, scheduling, and coordinating plumbing renovation, replacement, and improvement projects.
• Develops labor, material, and equipment estimates for plumbing maintenance and repair projects.
• Coordinates plumbing activities with other maintenance trades, contractors, and City departments.
• Assists in evaluating plumbing-related capital improvement needs and developing project recommendations.
• Identifies opportunities to perform work using in-house personnel when practical and cost-effective.
• Ensures appropriate permits and inspections are obtained for plumbing work when required.

General Facilities Maintenance Responsibilities

• Coordinates plumbing maintenance activities with HVAC, electrical, carpentry, and other Facilities Maintenance personnel.
• Provides technical assistance on multi-trade maintenance and renovation projects.
• Oversees minor building repairs associated with plumbing installations, including drywall, concrete, ceilings, and related finishes.
• Works with facility representatives to coordinate maintenance activities and minimize disruptions to daily operations.
• Responds to emergency maintenance situations involving water leaks, sewer backups, plumbing failures, and other conditions that threaten City property or operations.
• Participates in emergency response activities outside normal working hours as required.
• Assists other Facilities Maintenance supervisors with departmental projects and operational needs when necessary.

Administrative and Budget Responsibilities

• Reviews, assigns, monitors, and closes plumbing work orders through the City's computerized maintenance management system (CMMS).
• Ensures accurate documentation of employee labor, materials, equipment usage, inspections, preventive maintenance activities, and completed repairs.
• Monitors outstanding work orders and establishes priorities to reduce maintenance backlogs.
• Prepares reports regarding plumbing maintenance activities, recurring deficiencies, equipment conditions, and operational performance.
• Assists in preparing and monitoring the plumbing maintenance operating budget.
• Develops cost estimates for repairs, replacements, and planned maintenance projects.
• Monitors expenditures and identifies opportunities to reduce operating costs without compromising safety or quality.
• Oversees inventory management, including plumbing supplies, replacement parts, tools, and specialized equipment.
• Recommends purchasing of materials, equipment, and replacement components needed to support maintenance operations.
• Ensures assigned tools, equipment, vehicles, and work areas are properly maintained.
• Assists departmental management in developing standard operating procedures, maintenance standards, and performance measures.
• Maintains records necessary to support regulatory compliance, inspections, and departmental reporting.
• Provides recommendations regarding staffing, equipment needs, operational improvements, and long-term infrastructure planning.
• Performs other related duties as assigned.

Knowledge of:

• Commercial plumbing installation, maintenance, repair, and troubleshooting practices.
• Domestic water, sanitary sewer, storm drainage, natural gas, and commercial plumbing systems.
• Commercial water heaters, boilers, pumps, lift stations, valves, backflow prevention devices, and associated mechanical equipment.
• Applicable Georgia plumbing codes, building codes, safety standards, and regulatory requirements.
• Preventive maintenance program development and implementation.
• Plumbing construction methods, materials, tools, and specialized equipment.
• Supervisory principles, employee performance management, and workforce scheduling.
• Work order management, maintenance planning, and computerized maintenance management systems.
• Cost estimating, material purchasing, inventory control, and basic budget management.

Ability to:

• Effectively supervise, train, motivate, and evaluate assigned personnel.
• Plan, prioritize, and coordinate multiple maintenance activities across numerous City facilities.
• Diagnose complex plumbing problems and develop practical, cost-effective solutions.
• Interpret plumbing drawings, blueprints, schematics, and technical specifications.
• Establish and maintain preventive maintenance schedules.
• Evaluate employee and contractor workmanship.
• Communicate effectively with employees, contractors, department representatives, and City leadership.
• Respond effectively to emergency situations and make sound operational decisions.
• Prepare maintenance reports, project estimates, and equipment replacement recommendations.
• Work independently while maintaining accountability for assigned personnel and departmental objectives.

Education and Experience

Knowledge and level of competency commonly associated with the completion of specialized training in the occupational field, in addition to basic skills typically associated with a high school education. Completion of an accredited plumbing apprenticeship program, technical training program, or equivalent combination of education and practical experience preferred. A minimum of five (5) years of progressively responsible experience in commercial plumbing installation, maintenance, and repair. A minimum of two (2) years of supervisory, lead technician, or crew leadership experience preferred. Experience maintaining plumbing systems in large commercial, institutional, industrial, or government facilities preferred. Experience with preventive maintenance programs and computerized maintenance management systems preferred.

Licenses and Certifications

Valid driver's license. Georgia Master Plumber or Journeyman Plumber license preferred, with required licensure for regulated work to be maintained by appropriately licensed personnel. Backflow prevention certification preferred. Additional plumbing, safety, or equipment-related certifications may be required based on departmental operational needs.

The work is typically performed while intermittently sitting, standing, stooping, walking, bending, or crouching. The employee frequently lifts light and heavy objects, climbs ladders, uses tools or equipment requiring a high degree of dexterity, and distinguishes between shades of color. Additionally, the following physical abilities are required:

• Balancing – maintain equilibrium to prevent falling while walking, standing, or crouching.
• Climbing – ascending, descending ladders, stairs, ramps, requires body agility.
• Crawling – moving about on hands, knees, or hands, feet.
• Crouching – bending body forward by bending leg, spine.
• Feeling – perceiving attributes of objects by touch with skin, fingertips.
• Grasping – applying pressure to object with fingers, palm.
• Handling – picking, holding, or working with whole hand.
• Hearing 1 – perceiving sounds at normal speaking levels, receive information.
• Hearing 2 – receive detailed information, make discrimination in sound.
• Kneeling – bending legs at knee to come to rest at knees.
• Lifting – raising objects from lower to higher position, moving objects side to side, using upper extremities, back.
• Manual Dexterity – picking, pinching, typing, working with fingers rather than hand.
• Mental Acuity – ability to make rational decisions through sound logic, deductive reasoning.
• Pulling - use upper extremities to exert force, haul or tug.
• Pushing – use upper extremities to press against objects with force, or thrust forward, downward, outward.
• Reaching – extending hands or arms in any direction.
• Repetitive Motion – substantial movements of wrists, hands, fingers.
• Speaking – expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
• Standing – for sustained periods of time.
• Stooping – bending body downward, forward at waist, with full motion of lower extremities and back.
• Talking 1- expressing ideas by spoken word.
• Talking 2 – shouting to be heard above ambient noise.
• Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.
• Visual Acuity 2 - color, depth perception, field of vision.
• Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures.
• Visual Acuity 4 - operate motor vehicles/heavy equipment.
• Visual Acuity 5 -close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts.
• Walking - on foot to accomplish tasks, long distances, or site to site