Our retail stores, mission services, and administrative team provide the fuel, the face, and the gateway to all the awesome services we provide for individuals, families, and organizations in the communities we serve. But what does that mean for you as an HR Generalist? It means that you are connected to something bigger than yourself, something that helps shape the community you live in with the most basic need of life...the ability to have a productive livelihood. The HR Generalist is responsible for administrating and supporting all functions of human resources (compensation, benefits, disciplinary matters, performance management, talent management, recognition, training and development, employee safety, etc.) for their assigned business units.

HR Generalist
Goodwill Industries of the Southern Rivers – Columbus, GA

The Human Resources Generalist serves as a trusted partner to employees and leaders, providing comprehensive HR support with a focus on employee relations. This role is responsible for fostering a positive work environment, ensuring compliance with employment laws and company policies, managing employee concerns, conducting investigations, and supporting performance and talent management initiatives. The HR Generalist will also assist with other HR programs to support organizational goals.

• Employee Relations

  • Serve as the primary point of contact for employee relations matters, including workplace concerns, conflicts, policy interpretation, and employee complaints.
  • Conduct prompt, thorough, and impartial investigations into employee concerns, allegations of misconduct, and policy violations.
  • Partner with managers to address performance issues, attendance concerns, behavioral challenges, and workplace conflicts.
  • Provide coaching and guidance to supervisors and employees on employee relations best practices.
  • Support disciplinary actions, corrective action plans, and terminations while ensuring consistency and compliance.
  • Monitor employee morale and engagement and recommend initiatives to improve workplace culture.
  • Maintain confidential employee records and documentation related to investigations and employee relations matters.
  • Ensure compliance with employment laws, company policies, and HR best practices.
  • Complete unemployment claims and attend hearings as required.

• Human Resources Operations

  • Facilitate new employee orientation and onboarding programs.
  • Maintain accurate employee records and HR information systems.
  • Support performance management processes, including annual reviews and employee development planning.
  • Support talent management and succession planning initiatives throughout the organization
  • Assist with training and development to enhance employee and leadership capabilities.
  • Assist with audits, reporting, and recordkeeping requirements.
  • Identify potential workplace risks and recommend proactive solutions.
  • Other HR related programs and projects as assigned.
• Requirements:
  • Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent combination of education and experience.
  • 3–5 years of progressive Human Resources experience
  • Strong knowledge of employment laws, workplace investigations, and HR best practices.
  • Excellent interpersonal, conflict resolution, and communication skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Strong organizational and problem-solving abilities.
  • Proficiency in Microsoft Office and HRIS platforms.
• Preferred
  • HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR.
  • Experience conducting workplace investigations and managing complex employee relations matters.
  • Experience supporting multiple business units in a growing organization.
• Competencies
  • Employee Relations Expertise
  • Conflict Resolution and Mediation
  • Investigation Management
  • Employment Law Knowledge
  • Coaching and Influencing
  • Communication and Active Listening
  • Integrity and Confidentiality
  • Organizational and Time Management
  • Customer Service Orientation
  • Change Management

Work Environment

• This position operates in a professional office and requires regular interaction with employees, managers, and leadership. Travel to business units based on organizational needs.

Reporting Relationship

• Reports to the Manager of Talent Acquisition.

We offer a competitive benefits package including:

• Salaried position
• Medical, Dental, and Vision insurance
• A generous paid time off (PTO) plan

• 401k with a company match
• Short-term and long-term disability insurance
• Life Insurance

Goodwill Industries of the Southern Rivers, Inc. is committed to our mission of Developing People, Changing Lives, and Building Communities. We seek to empower people with skills and opportunities to live fulfilled lives. We achieve our mission and vision through our values of Honesty, Integrity, Respect, Excellence, and Service. At Goodwill Industries of the Southern Rivers, Inc., we strive to hire individuals who live by our values and believe in our mission.