Position Goal

Assist provider through greeting, registering, and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted, and charged as necessary.

Position Responsibilities:

• Greet and register patients.
• Enter/update patient demographic data.
• Verify insurance benefits/eligibility and document in the computer system.
• Verify/obtain referral numbers or authorizations for upcoming appointments.
• Collect co-pays and deductibles.
• Prepare daily balance sheets.
• Review and edit daily bank deposits and deposit report.
• Preparation of daily cashier’s report.
• Post daily charges to patient accounts.
• Distribute work and school excuses to patient as needed.
• Track “no show” appointments.
• Responsible for obtaining precertification and prior authorization for elective services requiring prior authorization.
• Utilize online portals as directed by payor to obtain prior authorization.
• Scan patient paperwork, scripts and reports to EMR file.
• Send reports to appropriate clinical personnel or office management.
• Answer/return calls and voice mails timely within established timeframe.
• Accurately schedule appointments and add notes to help keep providers informed.
• Cross train to provide coverage as needed.

Experience:

Required:

• None

Preferred:

• Experience in a medical office setting

• Experience with billing and/or precertification

Education:

Required:

• High School Diploma or equivalent

Special Qualifications:

Required:

• Proficient in computer navigation
• Must be able to work independently
• Must have a valid driver’s license and a satisfactory Motor Vehicle Record (MVR)

Preferred:

• Knowledge of AthenaNet and medical terminology
• Knowledge of CPT and ICD-10 terminology

The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical, Hughston Orthopaedics Trauma, Hughston Orthopaedics Southeast and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.