POSITION TITLE:

Benefits Specialist

FLSA:

Non-Exempt

SALARY:

$17.76 hourly

WORK DAYS:

240

LOCATION:

Division of Human Resources/MCPEC

REPORTS TO:

Senior HR Director

REQUIREMENTS:

1. Educational Level:

High School Diploma/GED

2. Experience:

Minimum one year of experience or equivalent technical/business certificate; 2-3 years of experience in Human Resources with functional experience related to Benefits that includes Accounting is required.

3. Physical Activities:

Routine physical activities that are required to fulfill job responsibilities

4. Knowledge, Skills, & Abilities:

Written and oral communication; adapts to changing work priorities; ability to problem solve; typing; computer; MS Office, HRIS systems

1.

Demonstrates prompt and regular attendance.

2.

Answers and resolves general and/or complex benefits questions (e.g. by phone, e-mail or in person, etc.) for the purpose of assisting employee and if unable to assist, directing the employee to the appropriate benefits specialist.

3.

Assists in preparation (e.g. open enrollments and orientations, etc.) for the purpose of ensuring required materials are available.

4.

Assists employees, beneficiaries and/or insurance providers for the purpose of verifying eligibility, conveying information and processing accurate payroll deductions.

5.

Distributes information (e.g. open enrollment, new/change forms, fringe benefit booklets, flyers, identification cards, confirmation letters, payroll deduction sheets, etc.) for the purpose of providing essential information to employees.

6.

Elevate recurring problems (e.g. system, plan provider, etc.) for the purpose of assisting in resolving systemic problems.

7.

Gathers all employee information daily from various reports (e.g. New Hire Report, Transfer Report, Termination Letters, MyMuscogeeBenefits.com, etc.) for the purpose of completing required data entry into the specific systems (ADP and Payroll System) ensuring that benefit plans are activated or deactivated accurately and payroll deadlines are met.

8.

Maintains a variety of benefit information (e.g. provider contracts, payroll files, employee benefit records, etc.) for the purpose of providing an up-to-date reference and audit trail for compliance.

9.

Participates in meetings, workshops, seminars, and retirement banquets as assigned for the purpose of conveying and/or gathering information required to perform functions.

10.

Prepares written materials (e.g. reports, memos, letters, death claims, etc.) for the purpose of documenting activities, providing written reference and/or conveying information.

11.

Processes a variety of benefit information for the purpose of completing enrollment/changes and leaves of absence within program guidelines.

12.

Reconciles enrollment forms and billings to employee records (e.g. health, dental, etc.) for the purpose of ensuring accurate eligibility and timely bill reconciliation and payments and complying with contract provisions.

13.

Records employee payments and weekly deposits for employees for the purpose of ensuring accurate payment and/or deposit information.

14.

Resolves conflicts with insurance providers for the purpose of verifying eligibility, conveying information and processing changes.

15.

Responds to Human Resources for the purpose of production of documents as requested for the law firm and outside requests for employee information to be reproduced.

16.

Updates information on New Employee Orientation (e.g. videos, insurance rates, etc.) for the purpose of allowing employees to make informed choices when enrolling in benefits.

17.

Performs other related duties, as assigned, for the purpose of ensuring the efficient, effective functioning of the work unit.