Case Management Manager

St. Francis is NOW HIRING for a Case Management Manager to help lead our Case Management Team!

This is a Monday through Friday position with on-call to assist via phone as needed.

The Manager of Case Management serves as a resource for the case management team and other departments. Responsible for providing direct supervision of the staff of the case management department

Additionally you will:

• Provides support and oversight to the case management staff, providing coaching and mentoring as needed
• Collaborates with the Director of Case Management to ensure staff completes annual competencies and education as assigned
• Effective and appropriate communication with case management staff, providers, healthcare team, patient, and family
• Assists the Director of Case Management with collection of data for the UM Committee and other reports
• Collects data and other metrics as requested by the Director of Case Management. Monitors productivity and regulatory compliance
• Provides appropriate guidance to staff and others
• Establishes and maintains effective relationships with department heads, nursing managers and staff, administrative staff and administrators
• Displays role modeling behavior
• Establishes clear expectations around accountability and ownership
• Sets clear expectations in alignment with organizational goals
• Contributes to workload distribution
• Assists with onboarding new hires
• Participates in Interdisciplinary Rounds
• Displays effective communication skills
• Supports the Director of Case Management and assists with other job duties as requested
• Demonstrates knowledge of HIPAA guidelines and utilizes them in all aspects of communication

To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.

Qualification

• BSN or MSW required
• Licensed as a RN or LCSW in the state of Georgia, required
• 3+ years of acute care hospital case management experience or 5 years in a related healthcare setting
• 2+ years of utilization review experience, preferred
• Previous leadership experience, required