IT Facility Manager
Troy University
IT
Posted on Apr 9, 2026
Posting Details
Position Information
| Posting Number | SF2460P |
|---|---|
| Position Title | IT Facility Manager |
| Position Type | Professional/Salaried |
| Department | Information Technology - Troy |
| Division | Finance and Administration |
| Campus | Troy Online |
| Work Status | Full-Time (FT) |
| Temporary | No |
| Location | Troy - T01 |
| Job Summary | The IT Facility Manager position in Information Technology is responsible for maintaining and servicing the IT facility including, but not limited to the primary building, annex, John Lewis Hall datacenter, and IT datacenter. This includes routine maintenance of systems including: Fire alarm, fire suppression system, security alarm system, fob access system, CCTV, generator, transfer switch, UPS, etc. This position requires organization to ensure systems are maintained, inspected, and services in an appropriate time frame to ensure operations of the IT department continue without interruption. This position needs to report updates and issues to key personnel to make sure they are aware of the status of systems and make sure they are aware of issues and ensuring they are resolved in a timely manner. The IT Facility Manager is responsible for handling all work orders for the facilities and escorting Physical Plant through secure areas. This position is also responsible for maintaining tape back ups for critical systems ensuring back ups are pulled, logged, and stored appropriately. Other duties as assigned. |
| Minimum Qualifications | 1. Bachelor’s degree in a related field OR a minimum of two years of experience working within an Information Technology support area. 2. Skill in both time management and project management 3. Ability to manage multiple tasks and prioritize those tasks effectively 4. Ability to make recommendations, overseeing, establishing and implementing various educational technologies, as well as acting on University directives 5. Ability to provide basic IT support to end users |
| Preferred Qualifications | 1. Minimum of two years experience as a facility manager or related field, or equivalent education 2. Extensive experience planning, facilitating, eliciting, documenting functional and technical requirements 3. Ability to manage multiple, concurrent projects, activities and tasks under time constraints 4. Ability to effectively interface with staff at all levels 5. Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environment 6. Excellent facilitation and organizational skills 7. Strong critical/analytical thinking and problem-solving skills 8. High energy level, adaptive and a strong team player with a good work ethic |
| Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? | Driving may be necessary but is not a primary responsibility |
| Work Hours | Monday through Friday; 8:00 AM-5:00 PM Additional hours as needed. |
| List any hazardous conditions or physical demands required by this position | NA |
| Does this position have supervisory responsibility? | No |
| Posting Date | 01/30/2026 |
| Closing Date | |
| Open Until Filled | Yes |
| Special Instructions to Applicants | |
| Quick Link | https://www.troyuniversityjobs.com/postings/46544 |
Reference Letters
Reference Letters
| Solicit References Through the System? | No |
|---|---|
| Last Day a Reference Provider Can Submit Reference | |
| Applicant Special Instructions | Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact jobs@troy.edu. |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- Troy University employment website (www.troyuniversityjobs.com)
- Chronicle of Higher Education
- Higher Ed Jobs
- Social Media website
- Indeed
- Other employment website (please specify below)
- Employee Referral (please specify below)
- Local newspaper (please specify below)
- Professional journal (please specify below)
- Other source (please specify below)
- Please specify:
(Open Ended Question)
- * Regarding your current employment status, please select one of the following:
- Not a current Troy University employee
- Current part-time Troy employee (including adjunct faculty)
- Current full-time Troy employee - initial appraisal period complete
- Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
- * Do you have a Bachelor’s degree in a related field, OR a minimum of two years of related experience working within an Information Technology support area?
- Yes
- No
Applicant Documents
Required Documents
- Resume
- Cover Letter
- List of References
- Letter of Reference 1
- Unofficial Transcript 1