Alumni Affairs Specialist

Troy University

Troy University

Posted on Apr 23, 2026
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Posting Details

Position Information
Posting Number SF2499P
Position Title Alumni Affairs Specialist
Position Type Classified Staff/Hourly
Department Alumni Affairs - Troy
Division Government and External Relations
Campus Troy
Work Status Full-Time (FT)
Temporary No
Location Troy - T01
Job Summary
The Alumni Affairs Specialist position for Alumni affairs is primarily responsible for the maintenance and update of alumni, friends, and parent data within the Constituent Relations Management (CRM) database. This position will also work under the guidance of the Alumni Membership Coordinator and the Director of Alumni for implementing sound data integrity processes that benefit the Office of Alumni Affairs, the Office of Development and the University as a whole.
Duties and Responsibilities:
· Work in conjunction with the Membership Coordinator to accurately maintain the database of alumni and friends on computer system.
· Add new alumni, friends, and parents to the CRM from information obtained from Troy University or individuals and through other sources of research as required.
· Input biographic, address, and academic information obtained from Troy University or individuals and through other sources of research as required.
· Maintain appropriate activity, interests, and chapter coding for alumni and friends on the CRM database.
· Update all address returns from all bulk mailing including Troy University Magazine mail returns through data entry.
· Input deceased information for alumni and friends through data entry
· Maintain filing system for data entry information files.
· Assist alumni office with answering phone calls and greeting visitors.
· Assist Coordinator of Membership with all membership drive initiatives, fundraisers, University and chapter events.
· Serve as an exemplary TROY University advocate in the community, with local leaders, alumni organizations, business and corporate partners, and other leaders and key constituents.
· Be active and involved in the advancement profession and faithfully represent TROY University in a collegiate and professional manner.
·
Additional duties performed as or when needed to assist alumni office as a whole:

· Responsible for mailing out condolence cards to the deceased alumni and friends.
· Assists with daily/weekly deposits of all incoming membership money and scholarship donations.
· Assist all in-office communications to alumni, including: stuffing, sorting, and coordination standard (bulk) mail-outs and emails
· Create and print specified lists (from queries) for the Office of Alumni Affairs, national and local alumni chapters as well as other departments of the University upon request.
· Co-coordinate monthly renewal bulk list pulls and mass mailings/emailing.
· Assists with membership card printing/mailouts for new/renewed members.
· Assist with all social media accounts.
Minimum Qualifications
1. High school diploma or equivalent
2. Minimum of two years of clerical office work experience with increasing responsibility
Preferred Qualifications
1. Experience and knowledge of Microsoft Office products to include Microsoft Word, Excel and Outlook
2. Experience with Raiser’s Edge software
Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? No
Work Hours
8:00am-5:00pm
Monday-Friday
List any hazardous conditions or physical demands required by this position
NA
Does this position have supervisory responsibility? No
Posting Date 04/22/2026
Closing Date
Open Until Filled Yes
Special Instructions to Applicants
Quick Link https://www.troyuniversityjobs.com/postings/47054

Reference Letters

Reference Letters
Solicit References Through the System? No
Last Day a Reference Provider Can Submit Reference
Applicant Special Instructions
Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact jobs@troy.edu.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Troy University employment website (www.troyuniversityjobs.com)
    • Chronicle of Higher Education
    • Higher Ed Jobs
    • Social Media website
    • Indeed
    • Other employment website (please specify below)
    • Employee Referral (please specify below)
    • Local newspaper (please specify below)
    • Professional journal (please specify below)
    • Other source (please specify below)
  2. Please specify:

    (Open Ended Question)

  3. * Regarding your current employment status, please select one of the following:
    • Not a current Troy University employee
    • Current part-time Troy employee (including adjunct faculty)
    • Current full-time Troy employee - initial appraisal period complete
    • Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
  4. * Do you have a high school diploma or equivalent?
    • Yes
    • No
  5. * Do you have a minimum of two years of experience in clerical office work?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
  3. List of References
Optional Documents
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