The Donor Relations Specialist position will serve as a member of the Office of Development and will play a key role in donor relations. The Donor Relations Specialist position will help implement a program with a goal of nurturing positive relationships with leadership donors. The program is composed primarily of donor relations, which includes cultivating and stewarding long-term relationships with leadership donors, as well as strategic and creative thinking around how to advance stewardship to a more sophisticated and personalized level. This individual will join a team that is committed to increasing philanthropic support of Troy University.
Responsibilities/Duties
-Manage reporting processes for endowed funds and current restricted gifts to ensure proper stewardship information is provided to donors to highlight the impact of their philanthropy on an annual basis
-Maintain lists of donor recognition societies and execute recognition processes and coordinate with the Director of Annual Giving on society fundraising efforts.
-Create recognition and feature stories to be displayed on the Development website.
-Create customized donor stewardship plans on an annual basis for top donors in each of the frontline fundraising team’s portfolios
-Manage all university-wide donor giving society courtesies, impact reporting, and programmatic experiences commensurate with level of giving.
-Coordinate with each college-based Director of Development to support college-based giving societies
-Manage donor relations touch points for special project and special giving day events.
-Assist in analysis and evaluation of stewardship and donor relation programs; recommends new procedures to improve quality, effectiveness, and efficiency.
-Other duties as assigned

1. Bachelor’s degree in a related field
2. Minimum of three years of related work experience
3. Experience working with budgets
4. Excellent written and verbal communication skills
5. Strong organizational skills and an ability to prioritize
6. Ability to interact with a wide variety of constituents
7. Excellent computer skills

1. Three to five years of experience with fundraising, donor relations or customer services fields

Monday thru Friday
8 a.m. to 5 p.m.

NA

Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact jobs@troy.edu.