Associate Director

Troy University
Troy University

Sales & Business Development

Posted on Jul 30, 2026
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Posting Details

Position Information
Posting Number SF2565P
Position Title Associate Director
Position Type Professional/Salaried
Department Student Financial Services - Troy
Division Finance and Administration
Campus Troy
Work Status Full-Time (FT)
Temporary No
Location Troy - T01
Job Summary
The Associate Director position in Student Financial Services is responsible for assisting with supervising departmental staff; assisting HR with tuition assistance; processing International insurance; assisting with Withdrawal process as needed; managing daily operations of SFS office; managing activities related to student accounts receivable for all Troy University Campus locations; assisting financial aid disbursements; assisting students with the financial aid process and registration; assisting students with inquiries regarding their accounts, verification of payments, status of refunds, and the resolution of any disputes; assisting with all billing tables setup for all locations; testing new software enhancements for IT; training current and new employee’s on Datatel/Ellucian software; and other duties as assigned by supervisor.
Minimum Qualifications
1. Bachelor’s degree in a related field
2. Datatel Experience
3. Experience with Excel, Word, Power Point
Preferred Qualifications
1. Minimum of five years of experience working in a financial services environment, higher education environment, and/or other similar environment
2. Minimum of two years of supervisory experience
Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? Driving may be necessary but is not a primary responsibility
Work Hours
Standard office hours
List any hazardous conditions or physical demands required by this position
N/A
Does this position have supervisory responsibility? Yes
Posting Date 07/29/2026
Closing Date
Open Until Filled Yes
Special Instructions to Applicants
Quick Link https://www.troyuniversityjobs.com/postings/48020

Reference Letters

Reference Letters
Solicit References Through the System? No
Last Day a Reference Provider Can Submit Reference
Applicant Special Instructions
Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact jobs@troy.edu.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Troy University employment website (www.troyuniversityjobs.com)
    • Chronicle of Higher Education
    • Higher Ed Jobs
    • Social Media website
    • Indeed
    • Other employment website (please specify below)
    • Employee Referral (please specify below)
    • Local newspaper (please specify below)
    • Professional journal (please specify below)
    • Other source (please specify below)
  2. Please specify:

    (Open Ended Question)

  3. * Regarding your current employment status, please select one of the following:
    • Not a current Troy University employee
    • Current part-time Troy employee (including adjunct faculty)
    • Current full-time Troy employee - initial appraisal period complete
    • Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
  4. * Do you have a Bachelor's degree in a related field?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
  3. List of References
Optional Documents
  1. Unofficial Transcript 1
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