Records and Information Management Specialist

USAJOBS
USAJOBS

IT

Posted on Aug 11, 2026

Summary

AVS Records and Information Management (RIM) work involves creating and implementing record management policies, managing digital and physical records, ensuring compliance with legal and regulatory requirements, overseeing the entire records lifecycle from creation to disposition, analyze organizational needs, develop filing systems, conduct audits, manage records retention schedules, provide training on proper record handling, formulate policy, and conduct program outreach.

Major Duties

Leads the FAA¿s Records and Information Management program for AVS pertaining to the creation, dissemination, research, storage and disposition of Federal records. Collaborates with POCs across AVS to ensure that records adhere to applicable guidance and Federal law and regulations. Identifies and resolves challenging records management problems and develops and recommends approaches to address current and anticipated problems and issues. Provides feedback and guidance to management on issues such as program priorities, development of long-range plans, resource strategies and present analyses results and findings to senior leadership. Works with senior management to identify and resolve problems. Applies experience and expert knowledge of records management laws, regulations, rules, policies and procedures to conduct functional activities for projects/programs that often require the development of new and innovative approaches. Recognized as a subject matter expert in a specialized area and provides leadership for highly complex and challenging records management activities in accordance with respective legal and regulatory requirements, under the minimal direction of a manager or executive. Utilizes quality safety assurance and process improvements methods in developing and conducting periodic RIM quality control reviews, compliance audits, risk assessments and surveys to measure the effectiveness of the program. Possesses knowledge of FAA's policies and objectives to identify, define, and organize resources for large projects/programs/work activities. Leads project meetings and periodic reviews, involving a wide variety of stakeholders and prepares accurate and timely project status reports. Monitors deadlines and present resolutions to customers regarding impeding problems or concerns related to the projects. Identifies and resolves challenging problems or issues that often cross organizational boundaries and impact on the accomplishment of AVS strategic objectives. Ensures open and effective communication, cooperation, and coordination with internal and external stakeholders. Provides expert RIM guidance and instruction both internally and externally to address diverse, complex issues which often cross multiple projects, programs, and/or functional areas. Analyzes RIM business processes and developing to improve workflow and create efficiencies through the use of automated tools, systems and technology. Reviews all strategies and initiatives to ensure AVS and FAA meet planned outcomes and goals. Participates in and supports the General Accountability Office (GAO), Department of Transportation Inspector General audits, National Archives and Records Administration (NARA) and Federal Aviation Administration (FAA) to obtain information to use in the development and implementation of strategies and/or initiatives to improve the efficiency of operations of Agency's RIM program activities. Often asked to develop new policies, procedures, and approaches that take into consideration FAA policies, Government-wide rules and regulations, and external concerns. May create new solutions and policy interpretations, as situations require. Serves as an AVS representative and principal point of contact with the Privacy Office (PTA/PIAs), AGC (legal holds), and other lines of business/staff offices to provide advice and guidance on the application of records management procedures and policies. Cultivates positive relationships and professional partnerships with FAA employees and contract support staff and a variety of stakeholders by maintaining open lines of communication, soliciting feedback and by collaborating on problem resolution. Formulates and recommends to senior management positions on major projects, policies, and issues. Prepares, reviews, and recommends approvals of major reports on projects, programs and other work activities for internal and external distribution.

Requirements

We are not accepting applications from noncitizens.

Evaluations

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

How to Apply

Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.

What to Expect Next

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview. For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated. All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Required Documents

SF-50 required. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.

Other Information

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration. All, some or none can be interviewed. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA