Supervisory Human Resources Specialist (Branch Manager)

USAJOBS
USAJOBS

People & HR, Operations

Posted on Aug 19, 2026

Summary

Serves as the Branch Manager under the Organizational Services Division (AHD-200). The three positions include the Learning and Delivery and Operations (AHD-210), Workforce Readiness (AHD-220), and Organizational Leadership Branches (AHD-230). These positions will be subject to the AHR reorganization and duties may be subject to change.

Major Duties

Branch Manager, Learning Delivery and Operations: Provides enterprise operational leadership for the delivery and administration of Federal Aviation Administration (FAA) learning programs. This includes direct oversight of scheduling, enrollment, student services, learning technology systems, compliance tracking, multi-million dollar training budgets, and procurement/contracts. The manager leads a team of technical and administrative experts to ensure that learning programs are delivered in an efficient, compliant, and highly customer-focused manner, supporting the overall mission of the Learning and Leadership Development Division. Branch Manager, Workforce Readiness: Responsible for providing strategic and operational leadership to a team of training specialists and employee development experts. The manager directs the design, implementation, evaluation, and continuous modernization of the Federal Aviation Administration's (FAA) core workforce readiness portfolio, which includes the foundational AHR Academy, non-supervisory training, pre-supervisory preparation tracks, and comprehensive manager development programs. This role ensures the alignment of skill-building initiatives with broader agency workforce transformation goals to attract, develop, and retain top talent across the FAA. Branch Manager, Organizational Leadership: Provides strategic and operational leadership to design, coordinate, and manage FAA enterprise-wide leadership development programs. These high-impact initiatives prepare high-potential employees, managers, and executives for increasingly complex leadership responsibilities. Additionally, the manager oversees executive candidate development pipelines, establishes program governance, directs a team of leadership development technical experts, and collaborates across offices to drive agency-wide Workforce Transformation initiatives.

Education

Education cannot be substituted for experience. Information regarding Knowledge, Skills, and Ability (KSA) Narratives: As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) or Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

Requirements

We are not accepting applications from noncitizens.

Evaluations

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

How to Apply

Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.

What to Expect Next

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview. For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated. All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Required Documents

Notification of Personnel Action (SF-50) will be required to verify area of consideration. Other supplemental documentation, etc. will be accepted in combination with your on-line application. These documents must be uploaded with your application or emailed to 9-AMC-AHF-S210@faa.gov on or before the closing date of this announcement. All submitted documents should reference the announcement number. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.

Other Information

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements Notes: 1. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or emailed applications cannot be accepted. Errors or omissions may impact your rating or may result in you not being considered for the job. 2. Some, none or all candidates may be interviewed. 3. This Level 5 (Moderate Risk; Public Trust) position requires favorable adjudication of a Minimum Background Investigation (MBI) background investigation prior to appointment, unless a waiver is obtained. 4. This position is covered by the FAA Core Compensation plan. Additional information about Core Compensation is available at: https://www.faa.gov/jobs/working_here/benefits 5. To confirm receipt of documents, you may contact Kinsley Kerlick at kinsley.l.kerlick@faa.gov. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA