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Technical Manager - Application Engineering

WestRock

WestRock

IT
Remote
Posted on Dec 4, 2025

General Information

Job ID
ATR56666
Posting Job Title
Technical Manager - Application Engineering
Locations
GA WFH Georgia
Employment Type
Full Time
Date Posted
03-Dec-2025
Relocation Support
No

Description & Requirements

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Our technology organization is transforming how we work at Smurfit Westrock. We align with our businesses to deliver innovative solutions that:

  • Address specific business challenges, integrate processes, and create great experiences
  • Connect our work to shared goals that propel Smurfit Westrock forward in the Digital Age
  • Imagine how technology can advance the way we work by using disruptive technology

We are seeking a Technical Manager with a senior-level engineering background and proven leadership experience. This role combines technical expertise, operational oversight, and team leadership to ensure system reliability, process improvement, and successful project delivery. You will oversee a broad and diverse portfolio of initiatives.

How you will impact Smurfit Westrock:

Technical Ability

  • Provide expert guidance on engineering design, development, and implementation.
  • Ensure adherence to industry standards, safety regulations, and quality processes.
  • Participate in annual DR testing and maintain recovery plans/scripts.
  • Monitor system health, respond to production issues, and prioritize incidents.
  • Ensure all technical documentation aligns with ITSM standards and audit requirements.

Leadership & Team Management

  • Lead and mentor a team of engineers, fostering a culture of collaboration and continuous improvement.
  • Manage subordinates, including career advancement and annual activities.
  • Build and maintain strong business team relationships.

Project & Delivery Management

  • Act as a liaison between technical teams and business units to resolve issues and align priorities.
  • Coordinate resource sharing and joint initiatives with other leaders to optimize team performance.
  • Oversee end-to-end project execution, ensuring timely delivery within budget.

Stakeholder Communication

  • Establish trust and clear communication with business stakeholders to understand priorities and deliver solutions.
  • Ensure team objectives support organizational goals and communicate progress to stakeholders regularly.

Process & Quality Improvement

  • Manage approvals, documentation, and communication for technical impacts.
  • Recommend process improvements, ensure adherence to best practices, and implement alterations that enhance efficiency and reduce risk.

Budget & Resource Planning

  • Prepare ROM (Rough Order of Magnitude) estimates with key assumptions, risks, and confidence levels.
  • Communicate ROM ranges clearly to stakeholders for informed decision-making.
  • Support prioritization of demands based on ROM size and strategic impact.

Preferred Attributes

  • Ability to thrive in a fast-paced manufacturing environment.
  • Strong business acumen and ability to align technical initiatives with organizational goals.
  • Commitment to sustainability and innovation in packaging solutions.

Qualifications:

  • Bachelor’s or master’s in Computer Science, Electrical, or related engineering.
  • 8+ years of engineering experience (preferred Microsoft stack) with at least 3 years in a managerial role.
  • Proven track record in leading technical teams and managing large-scale projects.
  • ITSM tools (ServiceNow), disaster recovery planning, incident management.
  • Strong technical acumen with hands-on experience in engineering systems.
  • Excellent leadership, communication, and problem-solving skills.

What we offer:

  • Corporate culture based on integrity, respect, accountability and excellence
  • Comprehensive training with numerous learning and development opportunities
  • An attractive salary reflecting skills, competencies and potential
  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.