Job ID

ATR56773

Posting Job Title

Sr. Manager, IT Business Systems

Locations

GA WFH Georgia

Employment Type

Full Time

Date Posted

05-Dec-2025

Relocation Support

No

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Our technology organization is transforming how we work at Smurfit Westrock. We align with our businesses to deliver innovative solutions that:

• Address specific business challenges, integrate processes, and create great experiences
• Connect our work to shared goals that propel Smurfit Westrock forward in the Digital Age
• Imagine how technology can advance the way we work by using disruptive technology

We are seeking forward thinking technologists that can accelerate our focus areas such as building stronger foundational technology capabilities, reducing complexity, employing digital transformation concepts, and leveraging disruptive technology.

Location and/or Business/Division Details (if applicable)

Title: Sr Mgr, IT Business Solutions - Remote

The opportunity:

The Senior IT Manager oversees a skilled team tasked with strategically planning, implementing, optimizing, and ensuring the reliable performance of Manufacturing Execution Systems and associated technologies throughout the North America paper mill division. Acting as a vital part of the digital transformation journey, this role involves close collaboration with IT Engineering and plant operational technology teams to boost operational efficiency, maintain quality standards, ensure regulatory compliance, and maximize production uptime. The position also offers guidance in product development to create strong solutions, encourages process improvement projects, and handles both project and budget management.

How you will impact Smurfit Westrock:

• Serve as a trusted advisor and strategic partner by interpreting business requirements to shape future processes and address operational challenges, thereby ensuring optimal system performance, enhanced user experience, and maximized business value.
• Establish and nurture robust, collaborative partnerships with key stakeholders throughout the paper mill division, IT, and other pertinent departments to ensure clear communication and enhance teamwork.
• Oversee the provision of MES technical services, including system implementation, configuration, testing, ongoing maintenance, reliability issue resolution, interface management, and reporting.
• Ensure seamless, reliable data flow and integration between the MES layer, ERP, shop floor interfaces – DCS/PLC, OPC, Kepware, and quality systems.
• Maintain continuous reliability and optimal performance of essential MES applications by implementing comprehensive disaster recovery and business continuity strategies.
• Oversee relationships and contractual agreements with principal MES software vendors and implementation partners.
• Enforce data governance policies to ensure the integrity and accuracy of production, quality, and performance data used for reporting and decision-making.

What you need to succeed:

• The candidate is expected to exhibit exceptional teamwork abilities and adaptability within a dynamic, fast-paced environment, consistently maintaining a courteous and professional approach.
• Demonstrate proficiency in effectively responding to shifting priorities, demands, and deadlines, and coordinating efficiently with related teams.
• Has a track record of influencing others and facilitating consensus among stakeholders.
• Possesses outstanding communication skills, including the ability to convey business concepts to users, explain technical solutions in relation to business requirements, and articulate ideas clearly and succinctly.
• Holds significant financial expertise, relevant industry experience, and displays comprehensive knowledge of manufacturing processes.
• Excels in analytical thinking, problem-solving, and decision-making.
• Facilitates and supports effective action, while diligently monitoring progress to ensure superior execution.
• Maintains superior organizational skills by prioritizing tasks, ensuring attention to detail, and meeting time constraints.
• Demonstrates a strong sense of initiative and consistently performs duties effectively with limited oversight.

Skills/Knowledge Desired:

• Ability to travel approximately 25%.
• College degree or minimum equivalent work experience of 10 years in IT, application support, or paper mill operations.
• Demonstrated proficiency in developing complex stored procedures and expressions within Microsoft SQL Server.
• Expertise in shop floor interface technologies, such as DCS/PLC systems, OPC protocols, and Kepware solutions.

What we offer:

• Corporate culture based on integrity, respect, accountability, and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies, and potential
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.