General Information
Job ID
ATR57340
Posting Job Title
IT Development Support Analyst
Locations
GA WFH Georgia
Employment Type
Full Time
Date Posted
09-Jan-2026
Relocation Support
No
IT Development Support Analyst
WestRock
IT, Customer Service
Remote
Posted on Jan 10, 2026
Description & Requirements
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
Smurfit Westrock (NYSE: SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers, and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability, and excellence, we use leading science and technology to move fiber-based packaging forward. Learn more at www.Smurfit Westrock.com.
Our technology organization is transforming how we work at Smurfit Westrock. We align with our businesses to deliver innovative solutions that:
- Address specific business challenges, integrate processes, and create great experiences
- Connect our work to shared goals that propel Smurfit Westrock forward in the Digital Age
- Imagine how technology can advance the way we work by using disruptive technology
We are looking for forward thinking technologists that can accelerate our focus areas such as building stronger foundational technology capabilities, reducing complexity, employing digital transformation concepts, and leveraging disruptive technology.
IT Development Support Analyst – Smurfit Westrock Merchandising Displays
The opportunity: Under the general direction of Manager, iSeries Software Development or the Project Leader, this role is responsible for system enhancements, testing, and 2nd level system troubleshooting.
How you will impact Smurfit Westrock:
- Create system enhancements that will support the business and streamline business process.
- Integration upgrades with additional systems.
- Provide 2nd level troubleshooting to resolve issues.
- Assist with quality assurance testing of modified applications
- End-user training of system changes.
What you need to succeed:
- Associates degree and 5 years’ experience or 10 –15 years equivalent work experience
- Experience with RPG, RPGLE, DB2 SQL and CL.
- Experience with iSeries operating system.
- Familiarity with Microsoft office suite.
- Familiarity with Zebra ZPL label language.
- Experience supporting Sarbanes-Oxley control compliance
- WMS application support experience preferred
- Ability to understand key business functions of a production and warehouse facility
What we offer:
- Corporate culture based on integrity, respect, accountability and excellence
- Comprehensive training with numerous learning and development opportunities
- An attractive salary reflecting skills, competencies and potential
- A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.