Job Summary
A Quality Auditor Crew Leader is responsible for verifying the product complying with regulations and customer requirements. Assists departmental supervisor/manager in the performance of his/her duties as assigned by that supervisor/manager regarding those associates within the group assigned This role involves preparing inspection reports, maintaining and calibrating testing equipment, and ensuring production processes are not disrupted by quality testing. Key duties include identifying areas for process improvements, reporting anomalies, and ensuring compliance with both company policies and legal regulations. The position requires strong organizational, technical, and problem-solving skills, as well as basic proficiency in software like SAP, Excel, and Word

Essential Functions, Duties, and Responsibilities
Tasks may include, but are not limited to the following:

· Acts to determine root causes of problems reported and through internal co-ordination, propose the necessary corrective actions to reduce rejection rates and non-quality costs in line with agreed targets

· Coordinates and train quality team members in order to assure they perform duties according to defined quality standard and procedures

· Supports the collection and reporting of NC Costs

· Takes an active role in maintaining company ISO certification performance of internal audits

· Implements standardized reporting formats and KPI’s

· Works on a cross-functional team to support in intervening issues that may occur with quality

· Supports management with quality records and database information

· Performs internal and site installation quality audits

· Ensure corrective actions are implemented by production

· Acts as a mentor to lower level quality team members

· May assist in interviewing candidates and contributing to evaluations of lower level quality team members

Qualifications: Education, Experience, and Skills
Required:

· High school diploma or GED

· 2 years of experience as an Inspection or quality technician

· Possess a high energy level, have ability to multi-task. Be team oriented. Possess discipline in processes and procedures.

· Able to work with minimal supervision.

· Must have basic computer skills to include SAP, Microsoft Excel and Microsoft Word.

Associated Knowledge, Skills, and Abilities
· Understanding of advanced mathematical concepts

· High-level of visual awareness

· Advanced organizational skills

· Experience drafting reports and collating data

· Ability to work alone with minimal supervision

· Ability to analyze and interpret technical information

Core Job Competencies
To perform the job successfully, an individual should demonstrate the following job competencies:

· Cooperation/Teamwork – Works harmoniously and contributes to building a positive team spirit while working with others to get a job done; responds positively to instructions and procedures.

· Oral/Written Communication – Expresses oneself clearly in conversation and expresses oneself clearly in business writing. Listens and gets clarification while following work instructions. Responds well to questions. Uses grammatically correct, concrete, specific language.

· Attention to Detail – Ability to process detailed information effectively and consistently including but not limited to following verbal and written instructions.

· Attendance/Punctuality - Is consistently at work and on time and instills same in team members supervised.

· Fostering Innovation – Ability to develop, sponsor, or support the introduction of new and improved methods, products, procedures, or technologies

· Managing Work - Establishing a course of action for self and/or others to accomplish specific goals by planning proper assignments of personnel and appropriate allocation of resources.

· Results Orientation – Ability to focus on the desired result of one’s own or team’s work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them.

License/Certification
Preferred: N/A

Working Environment & Conditions/Physical Requirements
· Sitting or standing for an 8-hour workday as job dictates, with occasional overtime

· Heavy or constant visual attention that is required when performing job

· Ability to lift 35 pounds frequently and up to 50 pounds team lifting, raising or lowering an object from one level to another, including upward pulling

· Ability to handle job materials, sizing, holding, grasping, turning, or otherwise working with the hands

· Heavy or constant visual attention that is required when performing job

Equipment or Machines Routinely Used in This Position
· Computer